Frequently Asked Questions
Membership Questions
What are my obligations as a new member?
As a new member of the Englewood Area Board of REALTORS®, or Stellar MLS, you are required to attend New Member Orientation within 60 days of your sign-up date. Orientation dates are scheduled every other month. Please call 941-474-6664 or email info@eabor.net for more information
how can i get i nvolved with the board or committees?
Contact the current chair for more information on possible involvement and service on the specific committee or committees you are interested in serving on. View our committees.
when are eabor membership fees due?
Your EABOR REALTOR® annual dues are payable no later than Dec. 1 for the following year’s membership. Invoices are mailed a month prior.
how can I change my membership information?
Most information visible to the public, whether on the MLS or the EABOR website, must be updated through the Englewood Area Board of REALTORS®. Office transfers, office address changes, or Designated Broker changes, must be accompanied by the appropriate form. (Access our forms here.) Forms to info@eabor.net. All necessary changes will then automatically be updated at NAR, FR, and Stellar MLS.
i don't know my username/password
For immediate assistance with the REALTOR® member services area of LAMPS, please contact 941.474.6664 or email info@eabor.net if you have difficulty signing on. For assistance with your MLS user name and password, please contact Stellar MLS at 800-686.7451.
what if i pay my membership dues late?
If your payment is received after the due date, late fees will be applied and your membership is subject to suspension or termination.
How do I access my account?
EABOR REALTOR® Account: To pay bills, view your account, and sign up for REALTOR® classes or events, please log into the member services portal of GrowthZone. Contact 941.474.6664 or email if you have difficulty signing on.
how do i transfer to another office?
To transfer to another office you will need to fill out and submit a transfer form. Access the form here.
I need to cancel my membership
If you decide not to renew your membership, you will need to _________ and submit the completed form to info@eabor.net. You must return all leased lockboxes (if you are leasing a SUPRA “Active Key” and it is not returned you will continue to get billed by SUPRA).
STELLAR MLS Questions
How do I log into stellar Mls?
Upon joining EABOR, you should have received your user name and password information to log into the Stellar MLS system. For assistance with your Stellar MLS user name and password, please contact Stellar MLS at 800-686-7451.To pay bills, view your account, and sign up for MLS classes or events, you would log into Stellar MLS and click on the “GopherIt” icon.
How can I make changes to to membership Info
Most information visible to the public, whether on the MLS or the EABOR website, must be updated through the Englewood Area Board of REALTORS®. Office transfers, office address changes, or Designated Broker changes, must be accompanied by the appropriate form. You may email these forms to info@eabor.net and all necessary changes will automatically be updated at NAR, FR, and Stellar MLS.
i don't know my username/password
For immediate assistance with the REALTOR® member services area of LAMPS, please contact 941.474.6664 or email info@eabor.net if you have difficulty signing on. For assistance with your MLS user name and password, please contact Stellar MLS at 800.686.7451.
i don't want to renew my membership
Please complete this form and submit to info@eabor.net. Please remember to return all leased lockboxes (if you are leasing a SUPRA “Active Key” and it is not returned you will continue to get billed by SUPRA).
SUPRA Questions
How do I get started with Supra?
SETUP AND SUPPORT
As an MLS participant you can gain access to the Supra system. To do so, please email Kristin@eabor.net for assistance so that you can complete the following steps:
As an MLS participant you can gain access to the Supra system. To do so, please email Kristin@eabor.net for assistance so that you can complete the following steps:
- After you contact our office, you will be asked to download the Supra app from your app store.
- Our office will assign you a key.
- Supra will then send an authorize code to your phone that will allow you to activate the app.
- You will then need to also register as a new user on Supra’s website.
Supra EKEY FAQs and Quick Guide
Get the 9-page Quick Guide from Supra.
Do I have to use Supra?
Use of the Supra key devices and lockboxes are optional. You do not purchase these lockboxes; they are leased through EABOR. Supra users pay an annual lockbox administration fee to use and access as many lockboxes as are needed.
Supra Fees
Supra fees are as follows:
- $50 activation fee
- Prorated monthly charge of $16.97 month, which debits on the 24th of month.
How do I make a payment for Supra?
In the eKEY app:
- Tap the red button at the bottom of the app that says “Tap to pay”.
- The billing information page will appear, showing the amount due and the due date. If they are in collections, there will be a late fee (this is what we call the recovery fee) of $25.
- Tap the button marked “Pay with a new card” to enter card information (3A). Or choose “Pay Using Card on file” to attempt payment on a saved card (3B).
- Enter card number and expiration date and choose whether you wish to “Make a One-Time Payment” or set it to “Update default payment method to card”.
- Assuming the card on file is valid, it should process the payment on it.
- After a payment has been made using a card, the following confirmation screen will appear: “Thank you! Your payment request has been submitted.”
Areas Covered by Your Supra Membership
SUPRA covers the following areas:
Hernando, Manatee, Pinellas, Punta Gorda, Sarasota, Tampa, Venice, Central Pasco & West Pasco
Hernando, Manatee, Pinellas, Punta Gorda, Sarasota, Tampa, Venice, Central Pasco & West Pasco
Supra access can be granted to other Associations outside of covered areas by Cooperating your Supra Ekey. To do this, please email Kristin@eabor.net the following: Ekey Serial Number, Pin Number & Primary Board.
How do I use my Supra eKey with another organization?
Contact the organization that you wish to cooperate with. Let them know you have a key from another organization, and they can assist you with getting your key cooperated. Once complete, tap the update icon on your eKEY app.
Using a New Phone or Changing Billing Information
If you already have access to Supra services and need to update a new phone or credit card information, please visit Supra Systems. You will need to login with your Supra Web User ID and password.
I've forgotten my pin. Where do I find it?
If you’ve forgotten your PIN code, please contact the association/MLS/board that you got your key service from. This is the only way to retrieve your PIN code.
Are there any training videos?
Supra maintains a video library on Youtube. You can access that here. You can also get more information on how to use Supra on their Tips & Support page on the Supra website.
After-hours Assistance
If you need assistance after hours, please call Supra Support at 1-877-699-6787.
Don’t see the answer to your question? Search our site for more information or call 941-474-6664.